How do I track my order?
Once your order is shipped, we will email you a tracking number that you can use to track the progress of your package. Simply click on the tracking link provided in the email, or visit our website and enter the tracking number in the designated tracking section.
How do I cancel my order?
To cancel your order, please reach out to our customer support team as soon as possible. If your order has not been shipped, we will be able to process the cancellation and issue a refund.
Can I order in bulk for my business or event?
Yes, we offer bulk ordering for businesses and events. Please contact our customer support team to discuss your specific requirements.
How can I contact customer support?
Our dedicated customer support team is available to assist you. You can reach us by email at woodsapothecaryshop@gmail.com. We strive to respond to all inquiries within 24 hours during business days.
What is your shipping policy?
We offer standard shipping via UPS for all orders. Once your order is shipped, delivery within the USA typically takes 5-7 business days.
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